Website Platform | Detailed Overview
Customer Relationship Management
Get To Know Your Customers.
With integrated customer relationship management built-in, every interaction your customers have with your business is logged, building their unique profile and history. You can also import any existing customer databases, using Excel spreadsheets.
Watch Your Customers, Live.
Your online business has a live feed of customer actions, on your dashboard. Whenever customers open a newsletter, submit a web form, purchase a product and so forth, you can see their action appear in real time on your live feed.
Create Automated Workflows.
You can automate SMS and email notifications to allocated users of the system, notifying them of important events. Trigger these workflows business-wide, to ensure your online business is always on its feet.
Easily Manage Customer Details.
You can edit and sort customer details, all from one simple to use, central interface. Monitor and control cases, orders, access privileges and subscriptions with ease.
BC Detailed Overview
Find out more about our Website Platform and descriptions of features:
- Adobe Business Catalyst
- Feature Overview
- Content Management System (CMS)
- eCommerce / Online Shop
- Customer Relationship Management (CRM)
- Email Marketing
- Reporting & Analytics
- Full Feature List
Adobe Business Catalyst
We're a Showcased and Certified Partner of Adobe Business Catalyst: